Privacy Policy

Privacy Policy
Last updated: [08/05/2025]

Welcome to vioneplay (“Company”, “we”, “our”, “us”).

This Privacy Policy describes how we collect, use, and protect your personal data when you use our services, in compliance with the General Data Protection Regulation (GDPR) and other applicable German data protection laws.

1️⃣ Who We Are

vioneplay
Website: https://vioneplay.de
Contact email: [email protected] 
Data Protection Officer (DPO):
[James]
Email: [email protected]
Phone: [+121 648831405]

2️⃣ What Data We Collect

We collect the following types of personal data:
– Contact details (name, email, phone, address)
– Account login data
– Usage data (IP address, browser type, device ID, access times)
– Cookies and tracking data (see section 6)
– Data from third-party social logins (if you log in via Google, Facebook, etc.)

3️⃣ Legal Basis for Processing

We process your data under these legal bases:
✅ Contract performance: To provide you with the services you requested.
✅ Legal obligations: For compliance with tax, accounting, and other legal requirements.
✅ Legitimate interests: To improve our services, prevent fraud, and maintain security.
✅ Consent: For sending marketing emails or using non-essential cookies (you can withdraw consent anytime).

4️⃣ Why We Use Your Data

We use your data to:
– Provide and manage our services
– Manage your account and respond to your requests
– Send service updates and marketing (only with your consent)
– Analyze usage to improve our offerings
– Comply with legal and regulatory obligations

5️⃣ International Data Transfers

Your data may be processed outside the EU (e.g., when using Meta Pixel, Google services).
We ensure adequate protection through:
– EU Commission adequacy decisions
– Standard Contractual Clauses (SCCs)
You can request a copy of these safeguards by contacting us.

6️⃣ Cookies and Tracking Technologies

We use cookies to personalize your experience.
✅ Essential cookies: Required for site functionality.
✅ Non-essential cookies (e.g., analytics, marketing): Only used with your prior consent.

We use a cookie banner to ask for your consent when you first visit the site.
You can change your cookie preferences anytime via the banner or browser settings.

7️⃣ Your Rights Under GDPR

As a user in Germany, you have the right to:
– Access your data
– Correct inaccurate data
– Delete your data (“right to be forgotten”)
– Restrict or object to processing
– Data portability
– Withdraw consent at any time (for consent-based processing)
– File a complaint with the data protection authority

8️⃣ How to File a Complaint

If you believe we are violating your data protection rights, you can contact:

Federal Commissioner for Data Protection and Freedom of Information (BfDI)
Website: https://www.bfdi.bund.de
Address: Graurheindorfer Str. 153, 53117 Bonn, Germany

9️⃣ Data Retention

We retain your personal data only as long as necessary for the purposes described here or as required by law.
Usage data is generally stored for a shorter period unless needed for security or service improvement.

🔟 Data Security

We take appropriate security measures to protect your data, but no online transmission is ever 100% secure. We recommend you also take steps to protect your personal information.

Changes to This Privacy Policy

We may update this policy. We will notify you by email or a prominent notice on the website before changes take effect.

Contact Us

For any questions or to exercise your rights, contact:
📧 Email: [email protected] 
📧 DPO Email: [email protected]

✅ What’s ready now:
✔ Fully GDPR-compliant, English Privacy Policy for Germany
✔ Covers Meta Pixel, third-party tools, DPO, user rights, international transfers, and cookie consent
✔ Ready to publish on your website (typically under /privacy or linked in the footer)

If you want, I can also:
➡ Write the Cookie Banner text
➡ Provide a Terms & Conditions draft
➡ Provide a German translation for local users

💬 Would you like me to prepare any of these? Just tell me! 🌍✨